Help - Contact Support

If you cannot find the information you are looking for with reference to our help section, please contact your library with a detailed description of your problem or question.

Alliance Public Library

Battle Creek Public Library

Beatrice Public Library

Bellevue Public Library

Chadron Public Library

Columbus Public Library

Gering Public Library

Goodall City Library

Grand Island Public Library

Gretna Public Library

Hastings Public Library

Hemingford Public Schools

Holdrege Area Public Library

John A. Stahl Library

Kearney Public Library

Keene Memorial Library

Norfolk Public Library

North Platte Public Library

Oakland Public Library

Scottsbluff Public Library

Scribner Public Library

Seward Memorial Library

South Sioux City Public Library

Superior Public Library

Wahoo Public Library

In order to facilitate troubleshooting, please include the following information in your correspondence:

• Steps to reproduce the problem (in as much detail as possible)
• Exact text of any error message (screen shots are helpful)
• URL(s) of any error page(s) you encounter
• Library card number
• Title(s) of problem download(s)
• Applicable software version (this information can typically be found under Help > About.)
• Operating system (Windows Vista, Windows XP, Windows 98 SE, etc.)
• Internet browser and version (Internet Explorer 7.0, Firefox 2.0, etc. In most browsers, find this under Help > About.)
• If applicable, device type and operating system